We are an Australian energy broker that carries on the business of introducing customers to entities who provide renewable and sustainable energy alternatives.
ABOUT OUR WEBSITE
Our website (www.teho.com.au) (Website) facilitates interactions between: (a) customers looking for renewable and sustainable energy alternatives (Customer); and
(b) independent retailers and installers who provide renewable and sustainable energy alternatives (Company or Companies),
making it easier for Customers and Companies to locate, communicate and arrange payment and delivery of renewable and sustainable energy alternatives in a fast and secure manner (Services).
In order to access our Services through our website, please request a free quotation via our website.
As part of obtaining a free quotation, you will be required to provide personal information about yourself, including (without limitation) your:
(b) first name;
(c) best contact number; and
(d) email address.
You warrant that any information provided to us in the course of completing a request for a free quotation via our website is accurate, correct and up to date.
You may not request a free quotation if:
(a) you are not of legal age to form a binding contract with us; or
(b) you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are a resident or from which you wish to acquire the provision of the Services.
If you are a Company which wishes to provide renewable and sustainable energy alternatives to our Customers, please speak to us directly on 1300 22 92 92.
ACCURACY OF CONTENT
We have taken proper care and precautions to ensure that the information we provide on this website is accurate.
Notwithstanding the above, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this website or on any linked website.
The information contained on this website should not take the place of professional advice.
You acknowledge and agree that:
(a) all information given by the Customer to us is true, accurate and comprehensive in all respects;
(b) you will use this Website in accordance with all applicable local, state, national and international laws, rules and regulations;
(c) you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Customers by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
(d) you will not use, nor will you allow or authorise any third party to use the website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way, in any other inappropriate way or in a way conflicts with the website;
(e) you are prohibited from using our website, including the content contained on our website, in any way that competes with our business or goods and services we provide;
(f) we are not responsible for the provision of the Services by the Company to the Customer, nor are we liable for any amounts paid by the Customer to the Company in respect to the Services, apart from the deposit paid by the Customer to us;
(g) we receive a referral fee or commission from the Company for introducing the Customer to the Company and we will comply with the provision of the Fair Trading Act 1987 (Cth) in respect to disclosure of the referral fee or commission we receive from the Company for introducing the Customer to the Company;
(h) we receive a financial incentive to introduce the Customer to the Company and that there exists an arrangement between us and the Company with respect to same;
(i) the Company is responsible for providing the Services to the Customer;
(j) we have no control over the provision of Services to the Customer and as such, we disclaim any and all liability in respect to the provision of the Services by the Company to the Customer;
(k) we are not responsible for any delay or other consequence that results from the Company’s failure to perform any of its responsibilities under the terms and conditions entered into between the Customer and the Company;
(l) we are not liable for any loss or damage that the Customer or any other person sustains, directly or indirectly, in connection with the Services;
(m) we can only monitor the successful completion of Services conducted by the Company, therefore any services undertaken outside of the terms of the agreement entered into between the Customer and Company will not be monitored by us, nor will we be liable in respect to the completion or non-completion of any such services;
(n) no guarantees or representations have been made by us in respect to the Services;
(o) to the full extent permitted by law, all warranties, conditions, representations and liabilities are excluded including any implied by statute; and
(p) we do not accept any liability or responsibility to any third party who benefits from the Services or make use of, or receives, the Services delivered by the Company to the Customer.
If you make any public comments on this website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with this website or the goods offered, then we may at our discretion, refuse to publish such comments and/or remove them from the website.
We agree that we will:
(a) not make any promises, statements or guarantees with reference to the Services; (b) not make any misrepresentations in relation to the Services or the Company; (c) refrain from giving any condition or warranty or making any representation on the Company’s behalf;
(d) refrain from representing itself as an agent of, or having the authority to bind, the Company; and
(e) refrain from committing the Company to any contracts or incurring any liability on behalf of the Company.
We reserve the right to refuse or terminate service to anyone at any time without notice or reason.
Due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this website will be confidential due to the potential ability of third parties to intercept and access such information.
We own all Intellectual Property contained on the website.
“Intellectual Property” means all copyright and other intellectual property rights in any material present on the website or relating to goods sold through the website, including, but not limited to, uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts, databases, methodologies, templates, forms, precedents, spreadsheets, and other electronic tools created by or licensed by us and any subsequent modifications thereto, including but not limited to, working papers and notes created for this website.
You must not use or replicate our Intellectual Property other than as permitted by law. Specifically, you must not use or replicate our Intellectual Property for commercial purposes unless expressly agreed to by us.
If you wish to use our Intellectual Property, you should submit your request to us on 1300 22 92 92 or via our website (www.teho.com.au).
Use of the Intellectual Property is strictly prohibited except with our express written consent.
LINKS TO EXTERNAL WEBSITES
This website may contain links that direct you outside of this website. These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked website, its contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection with your use of these websites.
You should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing.
We may withdraw its consent to you linking our website at any time by notice to you.
INDEMNITY AND LIMITATION OF LIABILITY
You agree to indemnify us and hold us harmless from and against any and all claims, costs, suits, demands, liabilities and expenses arising from or in any way related to your use of this website, services or information offered on the website as incurred by you or any third parties through you.
We take no responsibility for the accuracy of any of the content or statements contained on the Website or in relation to our goods. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our goods and services are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the website or our goods or services.
To the maximum extent permitted by law we are not responsible for any and all claims, costs, suits, demands, liabilities and expenses howsoever arising and whether direct or indirect suffered by you or any third party arising from or in connection with your use of our website including without limitation the content and for any inaccessibility, interruption or outage of our website or any corruption of data or if content is incorrect, incomplete or out of date and you indemnify and hold us harmless against any such loss, damage or expense.
In the event of any dispute between you and us arising in connection with the website or the Services, we agree to use our best endeavours to try and resolve the dispute amicably through negotiations, discussion and other communication in good faith.
If the dispute is not resolved through negotiation, then you may, by written notice to us, set out the details of the dispute, nominate a resolution and serve such notice on us.
ACCESS OUTSIDE OF AUSTRALIA
Our website may be accessed throughout Australia and overseas.
If you access our website from outside Australia, you do so at your own risk and are responsible in complying with the laws of the jurisdiction from which you access the website.
You consent to receiving communications from us electronically and all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria and waive, without limitation, any claim or objection based on absence of jurisdiction or inconvenient forum.